Small Business Marketing – The Power of a Market Review

Conducting a market review is one of the most important steps in the small business marketing process as it provides together with a business review the information you need to create a dynamic marketing plan. All big businesses conduct these reviews as they know it can save time and money for their business.

A market review does not have to be complicated and a lot will depend on what information you can source. The important factor regarding a market review is to understand the key elements of your market and how these elements can affect your business now and in the future.

The key elements you need to look at when conducting a market review for your small business include:

Size of Market
Your market is simply the overall industry in which you compete. For example if you sell juice then you compete in the Beverage Market. If you sell holidays as a travel agent then you compete in the Tourism Market. Analyzing the size of your market can tell you whether it is growing or declining, help you to identify growth opportunities and for a new small business can determine if the market is large enough to compete in and operate a profitable business. There are many sources you can use to gather information on the size of your market and these include trade magazines, industry associations, search engines and local government websites and resources.

Market Segment Analysis

Segmentation is a process that looks at the total market and then divides the products or services into broad groups that have similar characteristics. In the examples above, whilst the total market is beverages, the segment that is the most important to a juice manufacturer is the Juice Segment. Looking at the total beverage market today throughout the world the leading soft drink manufacturers have entered many of the market segments such as bottled water to expand their business. Market segment analysis also helps you to determine where your small business marketing efforts should be concentrated.

Distribution Channel Analysis
A distribution channel is the way in which your product or service is made available to your customers so they can purchase it. Examples are supermarkets, personal selling (face to face selling), distributors and the internet. Analyzing the sales of each distribution channel in your market enables you to identify which channels are the most important for you to compete in to grow your business.

Market Trends
A trend is any significant change to your market that your business may need to respond to. Examples of market trends include changes to the economy, changing customer demographics, social and global factors (to name a few). If you conduct business in the USA at the moment or are intending to compete in the USA then the concerns about a possible recession and how it could affect your small business needs to be identified so action plans can be put in place to minimize the impact.

Market Seasonality
If a product or service is seasonal it means that the majority of the sales occur at one or a few times a year. Tax accountants obviously have increased sales when the end of the financial year occurs and tax returns and other government reporting are required. Understanding market seasonality factors can lead to your small business maximizing sales through this period and also may highlight opportunities to spread your sales throughout the year.

Competitor Analysis
Your key competitors need to be analyzed in order for you to identify their key strengths and weaknesses and how they compare to your own small business. Reviewing this area means that you can be smarter with your marketing efforts and be proactive against their weaknesses and of course defend against their strengths. One tip that all big businesses do is to have a competitor file with examples of their marketing activities, products or services.

Big businesses know the value of reviewing the market in which they compete and you can to. Remember you can start slowly and just review one section at a time and then put in place activities or make business decisions based on the review to grow your small business.

© Marketing for Business Success Pty Ltd 2008

The Merits of Proper Document Shredding Services for Businesses

All businesses when operating generate documents that contain information about their employees, customers and suppliers as well as financial information about the company itself. Over time, some of this information is no longer needed and has become useless or is also being stored in an electronic system. Storing the documents is also a waste of precious office space. Cases of theft of important and confidential information from private documents have really increased. It is crucial for companies and the government to get rid of the excess paper is a way that is safe to ensure that the information contained is kept confidential.

Some of the documents that need to be destroyed include correspondence between firms which included addresses, tax documents, credit cards, and bank statements. In the wrong hands these can provide unscrupulous people with information that can be used for illegal purposes. This is why most businesses nowadays prefer getting shredding services to do their document destruction to make sure that they are completely pulverized. There are many advantages to working with proper document shredding services for businesses including affordable cost, service effectiveness and saving time.

It has become very popular to use document shredding services so the competitiveness is very high in this industry. There are many companies offering these services therefore it is easy to get quotes from several companies and bargain for the best deal. These companies either come to your location with the necessary equipment or take the materials to be shredded to their facilities. Either way you are getting a further cost savings as there is no need to purchase the equipment. Your workers are too busy to be worrying about the physical process of document destruction and need to focus on their daily tasks. This time savings is also a cost savings to the overall operations.

The basic service is the same so the effectiveness of the firm needs to be considered. All the documents need to be shredded into little pieces that no one can identify. However, the reliability of the firm you have chosen is important. How often will they come to destroy the documents? If one company comes every week but another one only once a month, even if the price is lower it is not a better deal. Better firms will provide certificates proving that your documents have been properly destroyed. Their service people will be respectful and efficient. Also, these firms are environment friendly. This is because they are dealing with shredding of papers, and papers can be recycled. They should have a program in place to recycle the paper.

What is the best way to find a document shredding service you can trust. Online research is a good place to start this task, as any professional company will have internet presence. Perhaps reviews exist from past client’s interactions with a specific shredding company, and their experiences are documented to help you make your decision. There are direct benefits to any given company or corporations when document shredding is done properly and efficiently by a professional company. While personal shredders do exist, to save time headaches and money, hire a document destruction company to do the work for you in a secure and professional manner.

The Importance of Online Communities For Business

“Strive not to be a success, but rather to be of value.” Albert Einstein. When it comes to sharing business content with your online communities, offering information to others that is of value will ultimately make your business successful.

There are many reasons why being a part of online communities contributes greatly to the success of your business.

  • Universal exposure: As part of an online community, you are able to reach people around the world and it is as though you are all in a room together, interacting on issues that are important and interesting to all of you. It is incredible that you are now capable (through social media) of reaching numerous people at once from one location. This allows you not only to market your business easily and successfully but also lets you do a large number of other things connected with your business. Remember that connecting with your online communities does not mean that you should be giving those people a hard sell. You should be sharing valuable information with them. You are educating the other people in your online communities about what you do and what you offer. You are allowing them to get to know you and your business.
  • Learning from others: As a member of an online community, you have the opportunity to learn new ways to market your business from other marketers. You should take advantage as much as possible of the expertise of other people who are members of your online communities and put their principles into practice, where appropriate.
  • Strategic partnerships: You will have many opportunities to form strategic partnerships with other members of your online communities. There will be a lot of synergies between you and others and if you find that your skills and expertise compliment those of people in your online communities, you should approach them and see how you can work together most effectively. Of course, you cannot form business partnerships with people unless you get to know them and they get to know you. Nobody will partner with another person unless they trust them and find them to be credible.
  • Make the most of your online communities: Remember that you need to market yourself and your business through your online communities. Make sure that your online profile is complete, which means that you need to include more details about yourself than your business. You should include a statement about your business but a more comprehensive discussion about your business offerings will occur after you have posted and syndicated your content.
  • Choose your online communities wisely: It is important to choose your online communities based on the members with whom you want to interact. It is not enough to choose an online community based solely on a demographic, ie, a geographic location or an age group. You should be very selective about your communities and make sure that the other members in your online communities have enough in common with you and your business and are really excited about interacting with you online.
  • Build your online relationships: It is very important to continue to develop relationships with those people with whom you interact online. A good way to do this is by continually sharing information with them that you feel they will find valuable and that will help them in some way. Not only will your online connections want to interact with you but they will also speak favorably about you to others online. The more comfortable and the closer your relationships with them become, the more opportunities you will eventually have of selling them your products and/or services. Make sure that you make the effort to not only establish the relationships but also make sure that you maintain them for the long term.

Conclusion

Being a member of online communities for business and continually establishing and maintaining online relationships is critical to the success of your business. With the extreme popularity of social media, many people are excited about interacting and developing relationships with others whom they feel they can trust and who they consider experts in their industry. At the heart of your success is the human element. Once people really get to know you and you get to know them, they will want what you are offering and will gladly tell others about what you are offering too.

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