VoIP Business Solution – Saving Your Company Money

For a business VoIP plan, the cost currently is somewhere less than $50. Businesses are allowed to make calls to anyone in the USA and Canada at anytime on their home, business and cell phone free of charge.

While this probably won’t be of much concern when you’re calling a friend, but remains a huge topic for businesses that constantly use telephone communication for discussing pertinent business information. Those with home offices can also this as a separate business number.

For home or small business users, cable Internet service will provide the biggest savings, as most DSL service requires a land line telephone service account. In order to make use of VoIP business solution for placing internet telephone calls, you will need to subscribe to a service plan provided by one of the major VoIP service providers in business today.

Some companies charge for technical support, while many provide support during normal business hours. This is done remotely by the VoIP Hosted PBX provider, which also provides your company with greater flexibility to respond quickly to changing business or market conditions.

While the new VoIP service can save the average user a lot of money, a VoIP solution is by far an practical means for most small business users.

There is only one telecommunications solution that has the flexibility and capability to ensure business continuity and to keep business communications running in a major catastrophe — VoIP hosted PBX service. On the other hand, if you want business flexibility you should consider a small business package that costs more, but adds services like conferencing, a separate fax line, even an 800 number.

VoIP Phone Services- You also should to consider how easy-or how difficult-it is to install the service, both as a business option and for home use. If you are a internet shopper consider that most of the time you will be able to run across a discount code or rebate if you buy through a third party link.

To get started, there are some major players and most reputable VoIP providers in the small business and residential VoIP industry right now: Vonage, Packet8, and SunRocket. The quality and reliability of service has improved so much within the past year or so that a VoIP solution is now suitable and reliable enough for everyday residential and business use. Voip service plans offer voice over IP phone service, landline, long distance plans, cellular phones, cellular calling plans, broadband access to the Internet and a host of Internet and telecommunication services to residential, SOHO and small business customers nationwide.

The best way to choose a VoIP Business solution plan would be to search the better business bureau for complaints against the company, search Google reviews of complaints, opinions, or stop by a well rated VoIP forum and ask for advice.

Learn how a VoIP Business Solution can provide your company with huge savings when using a Business VoIP Solution.

Leadership Tips – Small Business Requires Faster Decisions

Introduction

This leadership tip has something in it for managers everywhere, but it’s particularly targeted at those of you with large company backgrounds who have made career moves to smaller businesses that you own and/or manage.

My background is primarily in large scale management of IT organizations. The companies where I’ve worked were places where changing a process or behavior took some time. I always thought I was quicker than most, and action oriented. As a small business owner, I found I had to be much quicker.

I’ll offer this leadership tip in the form of a story. It’s a story of how taking your eye of the ball can cost you money, and worse than that can cost you customers.

My First Small Business

I opened a small personal services business. It was located about an hour from my home office, and with all my other commitments I knew how important hiring the right manager would be for this shop. It took a few tries, but I found one with a good background and references, and she seemed to quickly develop loyalty to the business and to me.

For the first six months we grew slowly but steadily. We were behind plan in terms of customers and revenue, but the trend was up. There were a few staff issues, but overall turnover was okay. I decided to invest a little more in marketing to try and get more new faces in the door.

Over the next three months, customer counts were mostly flat, and average sale was actually down a little. Concerned, I visited the shop a few times more than usual. The people were not as upbeat as they had been. When asked about that, they attributed their moods to less business and less enjoyment of the job. I wondered about seasonality, the economy, and whether I needed even more marketing investment.

Want to know what was really going on? My trusted manager had some personal problems that I had not been aware of before, and was exhibiting some totally unacceptable behaviors:

  • Criticizing staff in front of customers
  • Intimidating staff, letting them know they were at risk of being fired, and telling them I was out to get them.
  • Stealing money by voiding transactions and other means

The Damages

I’m still figuring out how much money all this cost me, but the money is only today’s problem. The customers I’ve lost are a more serious longer term issue, because many of them won’t be coming back.

When I figured out what was going on, I moved quickly to fire the manager. There were only two problems:

  1. I was too late, and there had been several months of damage done;
  2. There was collateral damage. I had to fire two other employees who had adopted the attitude and behaviors of the manager.

Today, I’m working on putting together data to see if I can assemble a case for prosecuting the employees and the manager. An even higher priority, though, is the work I’m doing to recruit and orient new staff and develop a recovery plan for our customer service reputation.
This leadership tip was a painful lesson that I hope never to repeat.

Why 2013 Saw a Rise in Small Business Sales in California

If you are contemplating selling your business in the state of California, it may interest you to know that business sales for 2013 were up from 2012. Selling a business is a big and sometimes difficult decision. Even so, many business owners find this recent increase in sales to be quite comforting, especially if they want some security to know that there is a stronger market out there for selling. In fact, many potential buyers hope that these positive numbers will induce more businesses on the fence about listing their business will knowing that the market is in a healthier place for business sales in the state.

Small Business Sales Increase in California

The rate of small business sale has increased throughout the Golden State. In 2012, reports show that 14,368 small business operations were sold in total. In 2013, that number grew to 14,764 completed sale transactions. Of course, experts suggest that the increase may not be felt as substantially in some counties as others, which is typically to be expected, but that overall these good numbers reflect a new trend in upward sales that is likely to continue in 2014. Many factors appear to be linked to the increase, but one of the main reasons why these sales are going through is because buyers have better access to funding sources.

Sales in Large Counties Mixed

Some of California’s largest counties may not be feeling the increase yet, but that likelihood could change as more California businesses may be hitting the market for sale in 2014. Certainly, large counties like Los Angeles County are hoping to see more sales as a thriving business-for-sale market is a strong indication of an overall strong economy. Increased business sales are linked to better job growth too. The increase is doubly important in light of the fact that the state was losing businesses at a rate of about five percent.

What is Triggering the Rise?

While better access to money is at the heart of the increase, there may be other factors involved. For instance, experts believe that an improving house market as well as an improved stock market may also be supporting the increase in California business sales. Many small business owners also appeared to be waiting to list their business for sale in California until the market began to shape up.

Do You Have a California Business for Sale or Want to Buy One?

Increases or decreases aside, it can help the process of buying and selling to contract with a business broker. Their services can help viable buyers and sellers to sync up more quickly and effectively. Business brokers stay current with the sale market and understand the ins and outs of the buying and selling process. Their expertise can certainly impact the nature of the sale and the time frame in which a sale can be made. Contact a business broker if you plan to sell your California business or hope to purchase one.

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